These ten modules provide practitioners with a strong foundation to develop their understanding and professional skills in the area of de-escalation.

• Module 1 An Introduction to the Cycle of Escalation
• Module 2 Signs of Escalation
• Module 3 Early Intervention
• Module 4 Escalation Reaction
• Module 5 Crisis Intervention
• Module 6 Dealing With Student Non-Compliance
• Module 7 Dealing With Student Disruption
• Module 8 Dealing With Student Disrespect 
• Module 9 Dealing with Provocative Student Behavior
• Module 10 Dealing With Aggressive and Fighting Behavior